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  COOKIES  

Nom, nom.... cookies policies

We use cookies to make your experience extra tasty. From crunching numbers to remembering your login, it’s all in here. Grab a cuppa and have a read of our cookie crumbs.
COOKIES

Version 1.1 – 28th November 2023

What are cookies?

Cookies are small text files that are stored on your computer or mobile device.

 

Why we use cookies

We use cookies principally because we want to make our websites and mobile applications user-friendly, and we are interested in anonymous user behaviour.

The www.ilivestock.co.uk website uses a number of suppliers who set cookies on its behalf in order to deliver various services.

Listed below is information about the cookies used, as well as information on how to opt-out.

 

How to control and delete cookies

Duradiamond Software Ltd will not use cookies to collect personal information about you.

To limit or block the cookies which are set by Duradiamond Software Ltd, you can amend your browser's privacy settings. The Help function within your web browser will explain how this is done.

Please note that if you disable cookies you will be unable to use some or all of our services and the functionality of the website may degrade.

Visit About Cookies to find out how to limit or block cookies on an array of different browsers. There are details on how to delete cookies as well as general information about them. For information on how to do this on your mobile phone you will need to refer to the manufacturer's guide.

 

List of Duradiamond Software Ltd cookies

  • Google cookie descriptions from Google Analytics
    • device-uuid: A token set by the iLivestock portal as part of its user authentication system.
    • COOKIECONSENT_STATUS: This cookie keeps track of users' choice to accept cookies or not via the pop-up.
    • _gid: This cookie from Google Analytics is used to distinguish site visitors.
    • _ga: This cookie from Google Analytics is used to distinguish site visitors.
    • _gat: Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm<property-id>.
  • Intercom cookie descriptions from Intercom
    • intercom-session-t8qfmn5l: Allows visitors to see any conversations they've had on Intercom websites.
    • intercom-device-id-t8qfmn5l: Allows users to access their conversations and have data communicated on logged out pages for 1 week.
    • intercom-id-t8qfmn5l: Used to identify the device interacting with the Messenger in order to improve security.
  • Hotjar cookie descriptions from Hotjar cookies help page
    • _hjSessionUser_3618840: Set when a user first lands on a page. Persists the Hotjar User ID which is unique to that site. Hotjar does not track users across different sites. Ensures data from subsequent visits to the same site are attributed to the same user ID.
    • _hjFirstSeen: Identifies a new user’s first session. Used by Recording filters to identify new user sessions.
    • _hjSession_3618840: Holds current session data. Ensures subsequent requests in the session window are attributed to the same session.
    • _hjIncludedInSessionSample_3618840: Set to determine if a user is included in the data sampling defined by your site's daily session limit.
    • _hjAbsoluteSessionInProgress: Used to detect the first pageview session of a user. 30 minutes duration, extended on user activity. Boolean true/false data type.
    • _hjIncludedInPageviewSample: Set to determine if a user is included in the data sampling defined by your site's pageview limit.
    • _hjHasCachedUserAttributes: Enables us to know whether the data set in _hjUserAttributes Local Storage item is up to date or not.
    • _hjUserAttributesHash: Enables us to know when any User Attribute has changed and needs to be updated.
    • _hjUserAttributes: Stores User Attributes sent through the Hotjar Identify API.
    • hjViewportId: Stores user viewport ID.
    • hjActiveViewportIds: Stores user active viewport IDs.

 

Third-party cookies on our website

These are from the various suppliers whose services we use to deliver services on our website.

  • Intercom: Powers our contact form, help centre, and live chat functionality. Cookie definitions and how to opt out of Intercom cookies can be found at the Intercom Cookie Policy.
  • Google: Involves monitoring site performance and advertising. Further information about Google cookies and how to opt out can be found at the Google Cookie Policy.
  • Shopify: Powers our shop and checkout functionality. Cookie definitions and how to opt out of Shopify cookies can be found at the Shopify Cookie Policy.
  • Stripe: Processes the transactions through which we take payment for the plan you purchase. Cookie definitions and how to opt out of Stripe cookies can be found at the Stripe Cookie Policy.
  • Hotjar: Helps us better understand our users’ needs and to optimize this service and experience. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. For further details, please see the About Hotjar section.